Building Conversational Futures.

Dedicated Software Engineer specializing in Conversational AI and Backend systems. Exploring the intersection of human-computer interaction through scalable cloud architectures and intelligent agents. Currently innovating at Exlearn and Sarvajna Media.

Professional Experience

Led client-facing AI transformation initiatives by designing and deploying conversational AI solutions that automated customer support and internal service workflows.
Worked with business stakeholders to analyze existing processes and identify automation opportunities using AI and backend integrations.
Designed scalable solution architectures integrating Google Dialogflow CX, robust Python backends, APIs, and cloud infrastructure.
Implemented process automation systems that reduced manual query handling and improved response efficiency.
Contributed to technology modernization efforts by migrating legacy service processes to AI-powered virtual agents across web and telephony channels.
Built backend APIs and services enabling enterprise system integration and data-driven decision logic.
Performed solution performance analysis and optimization to improve AI accuracy and business KPIs.
Collaborated with product, operations, and business teams in requirement gathering, solution design, and delivery discussions.

Core Competencies

A robust technical stack focused on scalable backend architectures and intelligent systems.

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